Read our customer stories

Learn how over 3,000 customers use LogRocket to answer product questions, identify user issues, and deliver better apps and experiences

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Chuck Konfrst

Cox Automotive/Manheim

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“By hand-delivering the highest-impact issues and their causes, LogRocket Galileo allows us to make the most of limited time and resources.”

TRUSTED BY

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Customer stories

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Raising the bar for customer experience

"LogRocket saves so much time."

Engineering
Retail & eCommerce
Find Issues Faster
Solve User-Reported Issues
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Improved onboarding for increased retention

“When I need to answer a question from leadership, I can get the answers I need in 5 or 10 minutes.”

Healthcare
Software
Product & UX
Optimize Conversion & Adoption
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Improved conversion with LogRocket AI

"LogRocket Galileo is like having another person working for you."

Software
Find Issues Faster
Optimize Conversion & Adoption
Engineering
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Adopting a product-focused mindset

"LogRocket is a tool that brings teams together"

Retail & eCommerce
Engineering
Find Issues Faster
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Proactively surfacing user struggle

"LogRocket has data we can't get anywhere else."

Product & UX
Software
Find Issues Faster
Optimize Conversion & Adoption
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3x increase in conversion

"Every time an improvement is requested, we use LogRocket to demonstrate and justify the change."

Software
Product & UX
Optimize Conversion & Adoption

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2x activation with LogRocket

"LogRocket is an empathy building tool between Prefect and our customers."

Software
Product & UX
Optimize Conversion & Adoption
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Delivering better user experiences with data

“By hand-delivering the highest-impact issues and their causes, LogRocket Galileo allows us to make the most of limited time and resources.”

Automotive
Product & UX
Find Issues Faster
Optimize Conversion & Adoption
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Accelerated releases and improved app performance

"We get a clear idea of what's going on from an end-user standpoint."

Healthcare
Engineering
Find Issues Faster
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Solving more issues faster

“LogRocket helped us hone in on a conversion step in our funnel where we had the biggest opportunity to improve”

Engineering
Real Estate
Solve User-Reported Issues
Find Issues Faster
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Reduced mean time to resolution

“LogRocket really helped us understand issues that otherwise would take us much longer.”

Software
Engineering
Solve User-Reported Issues
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Providing value across teams

“LogRocket is so integrated into how we solve our problems, I don’t know what we would do without it.”

Retail & eCommerce
Solve User-Reported Issues
Optimize Conversion & Adoption
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Delivering greater customer value in every release

“It’s easy for us to see if something is broken and if we need to take action.”

Engineering
Software
Solve User-Reported Issues
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Prioritizing decisions with LogRocket

“I go into LogRocket and see what customers want, what they need, and what will actually get us more customers.”

Product & UX
Optimize Conversion & Adoption
Software
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32% increase in conversion

"LogRocket helps us identify customer sticking points and what's making them have a bad experience."

Product & UX
Retail & eCommerce
Optimize Conversion & Adoption
Find Issues Faster
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Faster performance and increased Google Lighthouse scores

"Thanks to LogRocket, we not only have the aggregated information that the performance is getting worse, but why it’s getting worse."

Engineering
Software
Retail & eCommerce
Find Issues Faster
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Improved conversion & better fraud prevention

"Before, we might know if something was wrong, but where was it? You see a few LogRocket sessions, and all of a sudden you've got it."

Financial Services & Insurance
Optimize Conversion & Adoption
Product & UX
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Faster support ticket resolution

“We chose LogRocket to capture product insights and understand common support areas.”

Support
Retail & eCommerce
Solve User-Reported Issues
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80% fewer bugs per month

“With LogRocket, we know all the bugs we have."

Engineering
Software
Solve User-Reported Issues